Administrative & HR Coordinator

GREAT CAREERS START HERE!

Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to helping ease hardship & foster financial stability in our community? We’d love to hear from you! Apply today for the full-time Administrative & HR Coordinator position by sending your resume to: jobs@nfcchelp.org

Job Summary: The Administrative & HR Coordinator provides comprehensive administrative support to the President and essential human resources functions to the Vice President of People and Culture. This dual-role position combines executive administrative duties including board meeting preparation, correspondence management, and event coordination with HR responsibilities such as recruitment support, benefits administration, and employee record maintenance. The role requires exceptional organizational skills, discretion with confidential information, and the ability to manage multiple priorities effectively.

Job Duties and Responsibilities:

Administrative Support Responsibilities:

• Provide primary administrative support to the President including board preparation materials, general correspondence, email and phone support, calendar management, and report preparation
• Maintain Board records and documents within the Board portal, assist with Board manual maintenance and new board member onboarding
• Coordinate board meeting and retreat logistics including venue, food, meeting reminders, agenda, meeting minutes, and attendance
• Assist President with planning and executing staff recognition programs, staff meetings, staff retreats and staff holiday parties
• Ensure office supplies are properly ordered/donated and stocked
• Assist with mailing and other correspondence-related tasks
• Provide administrative support to the intake desk as needed
• Attend and support NFCC events as needed
• Work with volunteers as needed

Human Resources Support Responsibilities:

• Assist with day-to-day HR administrative functions including benefits administration and personnel record maintenance
• Coordinate the recruitment process including posting job openings, screening resumes, scheduling interviews, and conducting background checks
• Serve as a point of contact for basic employee inquiries regarding benefits, policies, and procedures
• Maintain accurate and confidential employee records, ensuring compliance with legal and company requirements
• Support employee onboarding and offboarding processes and assist with payroll documentation
• Support compliance efforts by helping maintain up-to-date local, state, and federal employment regulations and company policies

Required Skills and Abilities:

• Exercises strong independent judgment in the resolution of administrative and HR tasks
• Highly proficient in Microsoft programs including Word, Excel, PowerPoint, and Outlook
• Knowledge of HR software, Paychex Flex preferred
• Able to use/learn various software applications such as Canva, Otter and Salesforce
• Extremely detail-oriented, organized, and able to work independently
• Manage and prioritize multiple tasks simultaneously
• Strong interpersonal skills with ability to build strong relationships with employees
• Excellent verbal and written communication skills
• Ability to handle sensitive information with discretion and professional ethics to ensure confidentiality and privacy
• Understanding of labor laws and regulations (e.g., EEOC, FLSA, ADA, FMLA, OSHA, and DOL)
• Mission-driven, nonprofit work experience preferred
• Criminal background check clearance and negative drug test screening

Compensation: We offer a competitive salary in the range of $43,000 – $49,000, based on experience. Our benefits package includes healthcare, life and long-term disability insurance, and supplemental insurance options.

We pride ourselves on offering competitive compensation and benefits for full-time employees, including generous paid time off along with 8 paid holidays. We offer:

• 2 benefit options and pay either 100% or 90% of the premiums for medical, dental and vision. Eligibility begins the first day of the month after 30 days of hire.
• 403(b) pretax elective deferrals following the first full pay period after their hire date with a matching contribution – for every $2.00 an employee contributes to their 403B plan, NFCC contributes an additional $2.00 up to 4% of your annual compensation.

Supervisory Responsibilities: None

If this sounds like the role for you, we'd love to meet you! Please submit your resume to

jobs@nfcchelp.org

Job Competencies:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Education and Experience: One - Two years of customer experience or other relevant experience. Bachelor's degree in a human service-related field preferred. One - Two years of professional experience in case management, assessment, or social work experience with the financially vulnerable populations.

 Physical Demands and Work Environment: Work is performed indoors in an office setting sitting in front of a computer 80% of the time. Must be able to lift, push, or pull up to 10lbs.

EEO Statement: NFCC is an Equal Opportunity Employer, NFCC does not discriminate based on race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis protected by the law. All employment is decided based on qualifications, merit, and business needs.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If this sounds like the role for you, we'd love to meet you! Please submit your resume to

jobs@nfcchelp.org

NFCC is a 501(c) 3 nonprofit organization whose mission is to help ease hardship & foster financial stability in our community.