Education Manager

GREAT CAREERS START HERE!

Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to helping ease hardship & foster financial stability in our community? We’d love to hear from you! Apply today for the full-time Education Manager position by sending your resume to: jobs@nfcchelp.org

Job Summary: The Education Manager is responsible for coordinating the educational activities ranging from formal classroom to on-line programs, and workshops. Programming includes ESL, GED, Workforce Development and Financial Support events for families working toward financial stability. The Education Manager supervises NFCC team members within the program department including the Sr. Education Specialist, Workforce Development Coordinator and contract ESL Instructors.

Job Duties and Responsibilities:

• Responsible for the Adult Education Programs: GED and ESL to include training, scheduling and supervising contract ESL Instructors and Volunteer Tutors at the Barbara Duffy Center and off-site satellite locations.
• Responsible for supervising and supporting the Workforce Development Program.
• Identify, establish, and develop new off-site satellite ESL classes.
• Recruit, train and supervise NFCC team members within the program department; onboarding, performance management, employee relations, and offboarding to include the Sr. Education Specialist, Workforce Development Coordinator and contract ESL Instructors.
• Responsible for preparing payroll and vendor/ teacher invoices.
• Responsible for monitoring program outcomes and impacts to NFCC’s clients.
• Participate in the Board Program committee meetings, report on strategic progress of education.
• Participate in internal and external audits and satellite ESL location visits.
• Assist in grant proposals, reports and compliance as needed for NFCC programs.
• May work NFCC events and or with volunteers.
• All other duties assigned by management.

Required Skills and Abilities:

• Strong interpersonal skills.
• Ability to maintain professional ethics and confidentiality of students and clients.
• Project Management experience.
• Strong verbal and written communication skills.
• Knowledge of Microsoft office suite.
• Spanish speaking preferred.
• Criminal background clearance and a negative drug test screening.

Education and Experience: Bachelor’s degree in Adult Education or other relevant field, master’s degree preferred. 3 years’ experience in a non-profit program manager role or other relevant experience. Knowledge of adult education services and programs.

Supervisory Responsibilities: This role is responsible for supervision of the Education team.

Compensation: We offer a competitive salary in the range of $53,000 – $62,000, based on experience. Our benefits package includes healthcare, life and long-term disability insurance, and supplemental insurance options.

We pride ourselves on offering competitive compensation and benefits for full-time employees, including generous paid time off along with 8 paid holidays. We offer:

• 2 benefit options and pay either 100% or 90% of the premiums for medical, dental and vision. Eligibility begins the first day of the month after 30 days of hire.
• 403(b) pretax elective deferrals following the first full pay period after their hire date with a matching contribution – for every $2.00 an employee contributes to their 403B plan, NFCC contributes an additional $2.00 up to 4% of your annual compensation.

If this sounds like the role for you, we'd love to meet you! Please submit your resume to

jobs@nfcchelp.org.

Job Competencies:

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Work is performed indoors in an office setting sitting in front of a computer 80% of the time. Must be able to lift, push and pull up to 10 lbs.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement: NFCC is an Equal Opportunity Employer, NFCC does not discriminate based on race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis protected by the law. All employment is decided based on qualifications, merit, and business needs.

If this sounds like the role for you, we'd love to meet you! Please submit your resume to

jobs@nfcchelp.org.

NFCC is a 501(c) 3 nonprofit organization whose mission is to help ease hardship & foster financial stability in our community.