Community Outreach and Engagement Coordinator
Mosaic Georgia, Inc.
Job Description
Key Responsibilities
• Coordinate & attend Mosaic Georgia’s participation in community events, festivals and meetings to promote our mission to residents and stakeholders.
• Recruit, schedule & present to civic organizations, businesses, and others to promote Mosaic Georgia impact and services. Collaborate with internal departments to present to groups.
• Develop collaborative partnerships with local businesses, civic organizations, and stakeholders. Nurture relationships with quality follow-up.
• Implement strategies with Mosaic leadership to actively engage volunteers in mission-centric activities.
• Support and guide volunteers eager to raise awareness and resources for Mosaic Georgia, ensuring their efforts align with our mission and goals.
• Play pivotal role in Mosaic’s annual events and Awareness Campaigns, with specific goals for each event or activity.
• Support friend/fund-raising initiatives, in key periods like Spring (April), Fall (Back to School), and Winter.
• Staff lead to the Mosaic Masterpieces event, liaising with the Development Director, Deputy Director, Executive Director and Board to establish Host Committee and engage volunteers. Oversee planning, planning, logistics, sponsorships, and ensure a seamless guest experience from start to finish.
• Support Development Director to develop strategies and schedule for connecting with, acknowledging and thanking volunteers, partners, and donors throughout the year.
• Engage board members in all awareness and fundraising events; offer tools for fundraising efforts.
• Organize Appreciation events for Group Volunteers, Donors, Board, Partners.
• SharePoint: Maintain documents and reports in appropriate folders in SharePoint library.
• In Salesforce:
a. Create Campaigns and Opportunities for all volunteer engagements with clubs, organizations.
b. Update communications with potential sponsors and donors in their Salesforce profiles.
c. Documenting events in the Mosaic events section.
• Constant Contact: update contact information and appropriate “tag” or “category” that reflects their donor status.
Required Qualifications
• Excellent communications skills – public speaking and in writing
• Demonstrated strong marketing and public relations skills
• Demonstrated cross-cultural competency and the ability to communicate effectively to diverse audiences and in a variety of contexts
• Proven experience planning successful large-scale events within budget.
• Demonstrated ability to recruit & lead volunteers for positive, impactful events.
Knowledge, Skills, and Abilities
• Exercises discretion and maintains confidentiality and security of private and personal information
• Ability to think strategically, plan, organize workflow, coordinate multiple tasks and manage projects.
• Able to work well independently and as a team member.
• Technology/IT: Proficiency in Salesforce for Nonprofits preferred, Constant Contact, SharePoint
• Valid Drivers License and reliable transportation.
• Demonstrated stress resilience; model self-care, positive attitude and sense of humor
• Active engagement in Gwinnett community preferred.
Education & Experience
• Bachelor’s degree in marketing, communications, adult education, human services; preferred or equivalent in experience in non-profit organization or business providing community services. Formal education may also be substituted with advanced professional training (sales, PR, Marketing) experience
Conditions of Employment
• Completion of a background investigation including a criminal background check
• Confirmation of the credentials and employment history
• Valid driver’s license, access to reliable transportation
• Must complete Sexual Assault Victim Advocacy education course during first month